Communication Equipment Failure Notice
Dear Valued Clients,
On the morning of Monday, March 30, 2026, our company experienced a failure in its communication equipment, which resulted in our telephone and internet services being unavailable from 10:00 a.m. to 11:45 a.m.
We sincerely apologize to all clients who attempted to contact us during this time for the inconvenience and disruption caused.
The issue was fully resolved at 11:45 a.m. on the same day, and all communication and network services have since been restored to normal.
Bourn Mark extends its heartfelt apologies for the inconvenience caused and sincerely appreciates your understanding and continued support. We will further strengthen our equipment management and maintenance efforts to prevent a recurrence of similar issues.
Thank you for your understanding.
Bourn Mark Co., Ltd.
March 30, 2026